2020 has delivered many unexpected turn of events, which has made many business owners prepare for the worst. Payment experts predict that fraud will continue to rise due to the increase in employees working from home. It’s important that payment platform providers ensure they are meeting risk-mitigation and compliance requirements but also understand the trends surrounding fraud and compliance. It’s not too soon to get ready for the year ahead by taking a look at the anticipated trends of 2021.

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2021 Key Risk and Compliance Trends

Implement Compliance Programs with New Technology

In 2020, businesses have encountered more challenges and rapid shifts than ever before. No one expected that the majority of the global workforce would work remotely or how they would keep business systems secure during such a situation. Regulators are encouraging firms to use digitization and automations to fight financial crime. Businesses need a sufficient set of tools to operate and maintain a compliance program that is in line with their risk profile. Implementing these necessary tools and reviewing risk management solutions incase a similar situation happens again should be a top concern for 2021.

Cloud Technology

Cloud Technology will play a huge role in 2021 as people continue to work from home. This technology provides better agility and less cost for software solutions. It is important that companies provide anywhere-anytime work with decreased costs incase another unexpected situation happens. Experts encourage companies to move the bulk of their business systems to cloud applications, especially since vendors may be more willing to offer more savings post-COVID.

Increase in Internal Risk Management Spending

According to Gartner, there was a 33.3% increase in spending on cloud security in 2020 compared to 2019. Experts expect this to increase in the coming year. With more people working from home, it is important to protect systems from internal threats. Due to COVID-19, employee layoffs, financial insecurity and less direct supervision has increased, making fraud much more likely. Businesses should transition their priority from external security to investing in tools that prevent internal incidents in 2021.

Focus on Audit and Compliance for Investors

Investor scrutiny is expected to increase, causing an increase in audit and compliance activities to ensure investors that controls are in place to protect against internal and external threats. Stakeholders will also expect better risk management data to ensure financial statements are not being altered. All of these activities should be in place to give investors and stakeholders the peace of mind that assets are protected equally. Businesses have learned enough throughout 2020 to better prepare for what could happen in 2021.

How Can You Keep Up?

There’s an overarching solution to help you leverage all of these trends – moving to a one-stop, full-service solution that can help ease the burden of trying to keep pace with the ever-churning world of risk and compliance.

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Launching a new product to market? Switching over from another payment service provider?

We know the challenges of launching new products to market, switching over from legacy payment systems, or transforming into a payments company. We’ve made it easier than ever before to implement your unique organizational payment requirements within a world class payment infrastructure. Here are some additional benefits we provide to more closely align our payment platform with the way you work:

–  Feature customization: Our customers don’t usually fit in a box. They have unique set of requirements that differentiate them from everyone else in their market or vertical. We offer feature customization as part of our customer experience. Whether you want to process payments through a new payment network, acquiring bank, or alternative payment methods, or billing your merchants a unique type of fee, we will implement those changes to allow you to go to market quickly.

–  White-glove support:  We provide a very personal service. You will work with a dedicated account manager, and have access to both phone and email support. We provide one-on-one training and solutioning sessions, and our approach is to do-it-for-you and do-it-with-you. 

White Label Solution:  Keep your customers engaged with your brand by white labelling our solution. With Amaryllis, you can brand and control the user experience in exactly the way you want to. Your customers require their own branding? Not a problem. Be in control of what brand each customer, agent, or user see when they log-in.